{"id":7139,"date":"2019-10-23T13:04:07","date_gmt":"2019-10-23T10:04:07","guid":{"rendered":"https:\/\/www.lucyhotel.gr\/privacy-policy\/"},"modified":"2019-10-23T13:04:09","modified_gmt":"2019-10-23T10:04:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.lucyhotel.gr\/bg\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p><strong>Privacy\r\npolicy &amp; GDPR compliance.<\/strong><\/p>\n\n<p><strong>1.\r\nUser privacy and data protection<\/strong><\/p>\n\n<ul>\n<li>\tYour\r\n\tpersonal data is collected and processed only when absolutely\r\n\tnecessary.\r\n\t<\/li>\n<li>We\r\n\trespect your privacy. We will never sell, rent or distribute your\r\n\tpersonal information without your consent.\r\n<\/li>\n<\/ul>\n<p><strong>2. Relevant legislation<\/strong><\/p>\n\n<p><strong>2.1<\/strong>.\r\nThis website, together with our company\u2019s business and internal\r\ncomputer systems, is designed to comply with the following national\r\nand international legislation with regard to data protection and user\r\nprivacy:<\/p>\n\n<ul>\n<li>\tEU\r\n\tGeneral Data Protection Regulation 2018 (2016\/679 GDPR) \r\n\t\r\n\t<\/li>\n<li>\tGreek\r\n\tlaw for Data Protection 2019\/4624\r\n\t<\/li>\n<li><a href=\"http:\/\/www.legislation.gov.uk\/ukpga\/1998\/29\/contents\" target=\"_blank\" rel=\"noreferrer noopener\">UK\r\nData Protection Act 1988 (DPA)<\/a><\/li>\n<\/ul>\n<p><strong>2.2<\/strong>\r\nTo provide our\r\nhotel services, we must collect some personal information according\r\nto Greek law.<\/p>\n\n<p><strong>3.\r\nPersonal information we collect and process<\/strong><\/p>\n\n<p>We\r\ncollect and process personal data for the following reasons:<\/p>\n\n<p><strong>3.1<\/strong>\r\nTo provide hospitality services in our hotel. We collect either at\r\ncheck-in, during the reservation process, or when you participate on\r\nany of the hotel activities.\r\nWe collect personal data including your name, surname, home address,\r\ntelephone, email address, ID or passport No, date of birth and any\r\nother special requests which you may have in order to make your stay\r\nunique. We also collect payment details, (credit card no) or any\r\nother details we need to collect for issuing the invoice for you. We\r\ncollect\r\narrival\r\nand\r\ndeparture\r\ndates\r\nas\r\nwell.<\/p>\n\n<p><strong>3.2\r\n<\/strong>We do not\r\ncollect any \u201csensitive\u201d personal data (genetic, biometric or\r\nhealth related) or data that may lead to that, unless you voluntarily\r\nprovide them to make your stay better. For example, allergies or\r\ndisabilities you may have to provide you the food and assistance you\r\nneed.<\/p>\n\n<p><strong>3.3<\/strong>\r\nWe collect some personal data from our official pages in social media\r\nwhen you voluntarily use them.<\/p>\n\n<p><strong>3.4<\/strong>\r\nWebsite visitation tracking.<\/p>\n\n<p>Like\r\nmost websites, this site uses Google Analytics (GA) to track user\r\ninteraction. We use this data to determine the number of people using\r\nour site, to better understand how they find us and to see their\r\njourney through the site. Google\r\ndoes\r\nnot\r\nprovide\r\nus\r\nwith any\r\ninformation\r\nwhich may\r\nidentify\/profile\r\nyou.<\/p>\n\n<p><strong>3.5<\/strong><strong>\r\n<\/strong><strong>Contact<\/strong><strong>\r\n<\/strong><strong>forms<\/strong><strong>\r\n<\/strong><strong>and<\/strong><strong>\r\n<\/strong><strong>email<\/strong><strong>\r\n<\/strong><strong>links<\/strong><\/p>\n\n<p>If\r\nyou choose to contact us using the contact form or an email link,\r\nnone of your personal data will be stored on the website or\r\ntransferred in any third party data processors as defined in section\r\n6. Instead, the data will be collected into an email and be sent to\r\nus over cryptographic encryption SSL. The content is decrypted at our\r\nlocal devices and computers.<\/p>\n\n<p>If\r\nyou are under 15 years old, you must obtain parental consent before\r\nwe collect your personal data. Since it is technically impossible to\r\ncheck the age of people using this website, we suggest that parents\r\ninform us if it comes to their attention that the personal data of\r\ntheir children was processed without their consent.<\/p>\n\n<p><strong>4.\r\nHow we use your personal data.<\/strong><\/p>\n\n<p><strong>4.1\r\n<\/strong>We\r\ncollect your personal data to provide hospitality services according\r\nto Greek law.<\/p>\n\n<p><strong>4.2<\/strong>\r\nTo provide you with personalized services at our hotel making your\r\nstay unique.<\/p>\n\n<p><strong>4.3<\/strong>\r\nIf you choose to accept our special offers, we will communicate with\r\nyou via the available channels, for example <em>email\r\nnewsletter. <\/em>You\r\ncan\r\nunsubscribe\r\nfrom\r\nour\r\noffers\r\nat\r\nany\r\ntime.<\/p>\n\n<p><strong>4.4<\/strong>\r\nTo analyze and improve our services.<\/p>\n\n<p><strong>4.5<\/strong>\r\nWe may share some personal data with congress organizers or travel\r\nagencies only to verify hotel reservations.<\/p>\n\n<p><strong>4.6<\/strong>\r\nWhen we use third party companies we share only the necessary\r\npersonal data they need, in order to provide you services during your\r\naccommodation. For example: taxi services, car rental companies etc.<\/p>\n\n<p><strong>4.7<\/strong>\r\nFor communication with the authorities if required.<\/p>\n\n<p><strong>5.\r\nHow we store, retain and secure your personal data<\/strong><\/p>\n\n<p>We\r\nstore your personal data to our hotel information system (PMS) that\r\nis compatible with GDPR and is located at a secure area on the\r\nhotel\u2019s premises. We maintain security measures of personal data by\r\napplying security policies in our premises\u2019 network, backup\r\npolicies, cryptography on wan connections and more, to ensure the\r\npersonal data from any unauthorized access. We stay up to date on\r\ntechnical developments by rechecking and reforming our systems if\r\nnecessary. Only authorized and trained personnel have access to your\r\npersonal data. We retain your personal data as long as you are an\r\nactive customer or as long as it is required by the applicable law.<\/p>\n\n<p>We\r\nuse HTTPS cryptography for the communication between our website and\r\nyour browser<\/p>\n\n<p>Our\r\npolicy regarding retention of your personal data is:<\/p>\n\n<ul>\n<li>\tPseudonymisation\r\n\tfor inactive customer accounts: after 10 years\r\n\t<\/li>\n<li>\tDeletion\r\n\tof canceled bookings: after 10 years.\r\n<\/li>\n<\/ul>\n<p><strong>6.\r\nOur third party data processors<\/strong><\/p>\n\n<p>We\r\nuse\r\na\r\nnumber\r\nof\r\nthird\r\nparties\r\nto\r\nprocess\r\npersonal\r\ndata\r\non\r\nour\r\nbehalf.\r\nThese\r\nthird parties have been carefully chosen and all of them comply with\r\nthe relevant legislation set out in section 2.<\/p>\n\n<p><strong>7.\r\n<\/strong><strong>Data<\/strong><strong>Breaches<\/strong><\/p>\n\n<p>We\r\nwill report any unlawful data breach within 72 hours from the moment\r\nwe will notice the breach.<\/p>\n\n<p><strong>8.\r\n<\/strong><strong>Data\r\nController<\/strong><\/p>\n\n<p>Lucy\r\nTouristic Enterprises S.A. , Kavala, Greece.<\/p>\n\n<p><strong>9.0\r\nData Protection Officer<\/strong><\/p>\n\n<p>To\r\ncommunicate with the Data Protection Officer, you can use the\r\nfollowing email: info@lucyhotel.gr<\/p>\n\n<p><strong>10.0\r\nUpdates &#8211; revisions to the privacy policy<\/strong><\/p>\n\n<p>This\r\npolicy may change from time to time in line with legislation or\r\nindustry developments. We will not explicitly inform our customers.\r\nInstead, we recommend that you check this page occasionally for any\r\nchanges.<\/p>\n\n<p>Revised:\r\nOctober 2019<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy policy &amp; GDPR compliance. 1. User privacy and data protection Your personal data is collected and processed only when absolutely necessary. We respect your privacy. We will never sell, rent or distribute your personal information without your consent. 2. Relevant legislation 2.1. This website, together with our company\u2019s business and internal computer systems, is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Lucy Hotel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lucyhotel.gr\/bg\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"bg_BG\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Lucy Hotel\" \/>\n<meta property=\"og:description\" content=\"Privacy policy &amp; GDPR compliance. 1. User privacy and data protection Your personal data is collected and processed only when absolutely necessary. We respect your privacy. We will never sell, rent or distribute your personal information without your consent. 2. Relevant legislation 2.1. 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