Despite providing additional verification, her subsequent withdrawal request had remained unprocessed. However, after filing the complaint, the player confirmed that the casino had paid out her winnings. The player from Germany has requested a withdrawal five days prior owo submitting this complaint. We rejected the complaint because the player didn’t respond jest to our messages and questions.
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The player from Sweden has requested a withdrawal prior owo submitting this complaint. The player from Australia had experienced difficulties verifying her account. She initially contacted the internetowego casino in September of the year before owo verify her proof of age, as she did not have a license.
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- If the solution owo the problem does not require promptness, then try jest to write a detailed letter jest to the mejl address.
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- However, subsequent withdrawal requests were denied and had been pending for 3 days.
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However, after attempting owo withdraw the winnings, the casino had closed her account, alleging third-party involvement. Despite her providing documentation and credit card verification, the issue persisted. We clarified that according owo the casino’s rules and our Fair Gambling Codex, players should have only used payment methods registered in their own name. As the player acknowledged that the phone bill was in her husband’s name, we considered the casino’s actions as justified and rejected the complaint. The player from Italy was facing challenges with withdrawing his winnings amounting owo 232,000 € from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service.
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The issue was resolved when the player received the money after 22 days, albeit slightly less than expected due jest to possible exchange rates or fees. The complaint państwa marked as resolved after the player confirmed receipt of funds. The player from New Zealand submitted a formal complaint against HellSpin Casino for mishandling her account and obstructing her $22,000 NZD withdrawal. She demanded accountability and the return of her winnings while indicating her readiness jest to provide evidence of her claims. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. HellSpin Casino has a good customer support, judging żeby the results of our testing.
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