COVID-19 Update

Measures and operation policies of the hotel

Throughout the hotel

  • The hotel has developed an Action Plan and a Suspected Case Management Plan with the hotel Manager as the designated lead.
  • Cooperation with a secondary health care provider with a designated collaborating physician.
  • All health measures that have been announced by EODY (National Public Health Organization www.eody.gov.gr/en/ ) are observed.
  • All hotel staff have been trained to adhere to the new health protocols.

Public spaces

  • Adherence to the increased cleaning and disinfection protocol with emphasis on surfaces of frequent contact.
  • Installation of stations with antiseptic solution for dry hand sanitization.
  • Signage for the adherence to all the health instructions of EODY by hotel guests.
  • Rearrangement of hotel furniture to avoid overcrowding.

Reception

  • Mandatory extension of check out – check in window.

Check out until 11.00 am – Check In from 15.00 pm

  • Prohibition of entry into guest-rooms to non-residents.
  • Disinfection of the surfaces in reception and the room key cards.
  • Customers are offered electronic payment of accommodation expenses (credit card, e-banking).
  • Luggage handling upon customer request.
  • Installation of a plexiglass separator in the reception area.

Rooms

  • Removal of decorative objects, leaflets, coffee machines and kettles to minimise the surfaces of frequent contact in the rooms.
  • Cleaning of the room during the guests’ stay will be less frequent and upon the customer’s request.
  • The evening preparation of a room which includes changing the linen and towels will only be available upon the customer’s request.
  • For better ventilation, the air conditioning will remain switched on even when the balcony door is open.
  • Cleaning of the rooms is done according to official protocols and is followed by a steam disinfection.

Dining Services

  • The operating health protocols of stores (restaurants, bars) are followed.
  • Upon the receipt, storage and preparation of food we comply with a certified HACCP system.
  • A modified operation of the buffet with a personalized service and use of plexiglass dividers to avoid contact of the customer with the food.
  • Adherence to measures to avoid overcrowding and congestion in restaurants.
  • Ability to install tables and seats in an outdoor area if needed.

Swimming Pool

  • Operation of the facilities of the swimming pool with all the planned health and safety measures.

Beach

  • Operation of the beach facilities with all the planned health and safety measures.

Date of issue 04/06/2020